We have gone to great lengths to ensure that all of our diaper bags are of the highest quality. However, if you are not completely satisfied with your purchase, simply email us at to arrange for a return. We will happily accept returns on unused products in original condition, packaging and must have all tags attached within 30 days of purchase date. Pre-orders are returnable within 30 days of ship date. Please include original receipt. Once we receive your returned item, we will issue a refund in the original form of payment excluding shipping and handling costs. We will cover shipping charges on any items with manufacturer defects. Return shipping charges for any other reasons are the responsibility of the customer.

* Please note, at the moment we are only selling within the USA and are not currently selling internationally. We will keep our website updated with any changes.

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